By now, just about everyone has a Myers-Briggs profile, and probably a whole lot of other profiles too. We've learnt that not only are other people different but that other people's styles can complement our own - round out the square bits in our own personality giving the team a smoother ride.
But how does this affect how we communicate with people (and I'm thinking particularly about the difficult interface between front-line care professionals and managers/ strategists/ budget holders)?
Sould you like a sure-fire way of both understanding, and being understood, by "the other side"? I'm not promising you'll always get your way, but with understanding on both sides, a third way can be agreed with the best of each and something better.
So what's the secret?
Well, the "how" of engaging with care professionals will follow a more comprehensive exploration of what engagement is really about. In simple terms, 'know your enemy' - there's no point in me explaining in detail how to cut with a saw when your requirement is to staple bits of paper together.