Workforce Planning

Pathology Profiling Project - best staff for the role

The differences between practice for the same task performed in different hospital trusts is striking. Healthcare scientists decided to examine this issue in more detail, and my part was to use competences to determine what were the minimum competences required to perform a particular step on a science pathway (in this case, Pathology Laboratories), the minimum level of scientist with these competences, and compare this with actual staff performing the task in different Trusts.

"The Efficiency Map" - Department of Health May 2005

Department of Health produced a poster designed to show all of the ways of making efficiencies in line with the Gershon reviews.
It never really took off, but none-the-less I contributed the workforce aspects from Changing Workforce Programme

Process Redesign: Reception and Appointments booking for Community Clinics

A PCT requested myself and a colleague to run a programme to redesign the process of booking patients in for community services eg long-term conditions management (it covered all services delivered in PCT buildings). Involving staff, stakeholders and service users revealed that the overall community service could be run more cost-effectively, and more appropriately for service users at the same time supporting healthcare staff, by devolving administration to the community buildings rather than centralising. The PCT was extremely pleased with the result.

Baseline Report on New Ways of Working, Warehouse of Roles and Transferable roles

Before planning new projects, the National Governance Group needed to know what was currently happening. Reconfiguration in NHS meant that a lot of corporate memory had moved on or left, but I managed to identify 700+ projects and interview 41 stakeholders to identify both the current state of New Ways of Working and the support which would offer most value.
The baseline report and its conclusions were accepted and the examples, new and existing roles and workforce innovation tools are now being collated for sharing.

Career Framework - Assessment of Role against the Competencies

The SfH Career Framework team are building a database of roles and people so that staff and potential recruits can understand
what their local role or title is equivalent to
what they need to do in order to progress to the next career level
what career paths others have followed
what the opportunities are with their skill set
and so that organisations and workforce planners can
understand the different local titles used and how they relate to competence, experience and autonomy

Initiating joint working - cross sector forum

With New Ways of Working I initiated a core planning group to identify cross-sector issues (health, social services, childrens incorporating commissioners and providers from public, independent and voluntary sector) and share knowledge.
We all know that decisions on the funding and types of care in one sector often impact on others; staff and users want seamless care delivery, and of course transferability of skills and qualifications.

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Recent Additions and Updates

Judicial System - If I were running the country

Scales of JusticeHow do we make the courts run more smoothly?  Cases take too long and are too expensive, mired in endless argument and counter-argument that are the hallmarks of our adversarial system.  What if we were to set time limits?  Would that work?

Well, let's try it.  Each side presents their best evidence, and if magistrate or jury isn't convinced, they can ask for more time from each side.  If it works for Cricket, that most venerable of British institutions, it should work for courts.  Who knows, they may even become spectator sports?

If I were running the country - encouraging business

Minimum wage

Fantasy government - what would I do if I were in government?  Well how about reduce corporation tax, increase income tax, increase minimum wage and invest in job creation in the regions?  That would be a good start - create jobs where there are workers, then make sure that the right amount of tax is collected and at the same time reduce spend on benefits which are only used to increase profits of selfish organisations.

Would it work?  Have your say.

PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

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