Performance Management & Outcomes Realisation

Passionate about - the Benefits Approach

I met some old college friends over the weekend, and realised the contrast between those following their passion, and those who'd accidentally ended up where they were. It made me wonder "am I following my dream?"
I'm passionate about the benefits work I do because i believe that it can make a difference.

"10 High Impact Changes for Service Improvement and Delivery" - NHS Modernisation Agency

"10 High Impact Changes" presaged the NHS Institute for Innovation and Improvement style of publications - documents written to be accessible and useable for the NHS at large and the public, which gave shortcuts to the achievement of service improvement. It was naturally followed by a whole spate of spin-off documents - "10 High Impact Changes for Primary Care", "10 High Impact Changes in Mental Health", etc

Consultancy: developing a case for investment for Community Matrons

Community Matrons were asked to report on activity levels as a way of justifying their costs, but they wanted a more outcomes-based way of reporting. We developed a balanced scorecard aligned to the employing provider organisation and commissioning organisation’s own key priorities.

Workshop: Developing Evidence-Based Business Case

A 1½ day workshop for people who need to prepare business cases, need more practice, or whose track record at having business cases approved is not all they would like. It helps delegates to gather the evidence and identify the impacts which contribute to a compelling business case; and explores alternative sources of funding.

Workshop: Developing Benefits Frameworks

The key to delivering benefits across a whole health community is to ensure that each project, each initiative is understood in context.
This is what is meant in World Class Commissioning terms by the whole stream of "assessing needs", "Review Current" and "Decide priorities" (WCC was presented in 2008).

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Judicial System - If I were running the country

Scales of JusticeHow do we make the courts run more smoothly?  Cases take too long and are too expensive, mired in endless argument and counter-argument that are the hallmarks of our adversarial system.  What if we were to set time limits?  Would that work?

Well, let's try it.  Each side presents their best evidence, and if magistrate or jury isn't convinced, they can ask for more time from each side.  If it works for Cricket, that most venerable of British institutions, it should work for courts.  Who knows, they may even become spectator sports?

If I were running the country - encouraging business

Minimum wage

Fantasy government - what would I do if I were in government?  Well how about reduce corporation tax, increase income tax, increase minimum wage and invest in job creation in the regions?  That would be a good start - create jobs where there are workers, then make sure that the right amount of tax is collected and at the same time reduce spend on benefits which are only used to increase profits of selfish organisations.

Would it work?  Have your say.

PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

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