Benefits Driven Change - ISIP LHC Practical Guide (Oct 2007)

ISIP Practical Guide - Benefits Driven ChangeThe Integrated Service Improvement Programme (ISIP) (2005 - 2008) was a process which enabled whole health and care communities to plan together, and deliver services that met the needs of the community whilst making best use of resources. In project management terms, PRINCE managed a single project, MSP supported management across a work stream, and ISIP managed the interdependencies between workstreams for a whole region or health community. I focussed on the benefits side, and following development and delivery of the programme in South Yorkshire, repeated this nationally with “ISIP LHC Demonstrator Practical Guides” (specifically “Benefits Driven Change & the Benefits Approach to Service Transformation” Powerpoint 373k) (Connecting for Health, Oct 2007) along with a number of Local Health Community (LHC) Demonstrator Case Studies.  ISIP was sponsored by Connecting for Health.  It is now archived here: http://webarchive.nationalarchives.gov.uk/20100809114547/http://www.isip.nhs.uk/

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If I were running the country - encouraging business

Minimum wage

Fantasy government - what would I do if I were in government?  Well how about reduce corporation tax, increase income tax, increase minimum wage and invest in job creation in the regions?  That would be a good start - create jobs where there are workers, then make sure that the right amount of tax is collected and at the same time reduce spend on benefits which are only used to increase profits of selfish organisations.

Would it work?  Have your say.

PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

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Consumer Price Index (CPI) Calculator for SROI

CPI components

When calculating a Social Return on Investment (SROI) evaluation or SROI forecast , sometimes you have to rely on published figures from reports.  But if these are from a few years ago, then they probably need adjusting for inflation.

There are calculators on the web to do this for you, but I found them cumbersome and it was difficult to keep a record of what calculator I'd used, and how, for which value - auditability and transparency is vital for SROI.  So here's a spreadsheet to do this properly!