BME Network development

Mental health, or the empowering or disempowering of people in their homes; with their family, friends and co-workers; in their communities; and in the country they live in could be one of the biggest causes of ill health. It's said that the constant exposure to air-brushed beauties in magazines and impossibly perfect people in our soap opera "true to life" stories on Television causes people to be dissatisfied with their partners and dissatisfied with their lives.
For many (especially the youth who have the energy to take action), this leads to graffiti and anti-social behaviour (trying to create and publicise an identity), and could result in a custodial sentence leading to a spiral of fighting back against authority. For the less energetic, it can lead to despair, with the accompanying physical ailments (I feel bad at work so I get a bad back which prevents me going to work so I feel bad at home because I'm not at work so I get depressed so I really can't go to work, and so on).
Black and Minority Ethnic groups (BME) have an added burden - where they've come to Britain in search of a better life they don't have the established support networks, and where they have been here for generations they may have suffered generations of abuse targetted solely for the colour of their skin/ their religious practice/ all sorts of other reasons.
A New Performance FrameworkThe government has set targets for BME inclusion within the 2007 National Indicators, and many local authorities are waking up to this. A city near me has already tried to set up a BME Community Organisations Network for the city, but failed when it appeared to focus too heavily on the local authority agenda and seemed to the community organisations not to listen.
BECON (part of the new steering group) invited me to advise on the structure of workshops which would engage local BME community organisations, and would allow the community organisations themselves to shape the new network whilst at the same time ensuring that the local authority was prepared to fund it.
We started with a report on the needs, established a business case for a rigorous scope of existing provision, and are currently (Sept 2008) refining the shape of the network using lessons learnt from other city networks in the region. It's an exciting proposition, and one I'm very honoured to play a part in.

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Recent Additions and Updates

PwC Report on the Current State of Project Management

PwC Project Management ReportPwC found that successful companies are getting more mature in their project management ability.  This raises the game – successful companies have lower costs from fewer failed projects, and less successful companies have to work harder to catch up.  There are some important lessons to take this report for everyone – Read more…

Joy instead of tedium

The Office

Every office has them - the tasks that have to be done that nobody likes doing.  Whether it's the audit, the wages, standard letters, whatever it is - someone has to do it and it feels like a waste of time and money.

Why should you care?

So you employ somebody, so why do you care about how tedious the task is? Well they are costing money, to do something that could be done far more effectively.

Learning from the Past

Evidence for service improvement

Many public service changes have little basis in evidence. Their success (or otherwise) does not appear to depend on how 'good' the policy itself is, but rather on how it has been implemented. This relies on staff attitudes and relationships. My research falls into a number of broad categories: finding out what is currently happening; what people think about it; and what people think it will mean.

Taxonomy upgrade extras:

Consumer Price Index (CPI) Calculator for SROI

CPI components

When calculating a Social Return on Investment (SROI) evaluation or SROI forecast , sometimes you have to rely on published figures from reports.  But if these are from a few years ago, then they probably need adjusting for inflation.

There are calculators on the web to do this for you, but I found them cumbersome and it was difficult to keep a record of what calculator I'd used, and how, for which value - auditability and transparency is vital for SROI.  So here's a spreadsheet to do this properly!

Leadership and Margaret Thatcher

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Leadership is one of those characteristics that most people recognise, some people claim, and nobody manages to explain.

We can identify the great leaders from the past and present, and talk about their characteristics, but it is too easy to overlook the hundreds of thousands of people who claimed to be leaders or tried to be leaders, and who shared these characteristics.  We need to identify what the great leaders have that the failures or mediocre leaders don’t have, or we will be no nearer to identifying the characteristics of leadership.